About a week ago i got my main account banned (lvl 40 with 2nb 5 and db10 team etc...) but i used hack to do ToaN and as well did toaH. I asked them for charge back/refund because i stated i haven't use cheat but they replied i got banned because i did toa and i cant do that with only six 6* mon (vero;vela;bella;baretta;shannon:sigmarus)
Is there any way i can get charge back for money?
or any way to get unbanned?
i have been playing this game since release (quited for some time)