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Thread: [FFBE] How to get unsuspended

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  1. #1 [FFBE] How to get unsuspended 
    Man on a Mission MasterJ's Avatar
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    In this guide, I'll show how to get your account back. It could take days/weeks/months to get your account reinstated, so try to be as patient as possible.

    1. Open this link and submit a ticket: https://gumi.helpshift.com/a/final-f...ius/?contact=1
    2. Let them know that you would like make an appeal
    3. Apologize to them and ensure that you won't inject anything again
    4. Show all your previous lapis purchases if you have any
    5. You will get lots of robotic replies. Do not give up and keep retrying every few hours/days.
    6. Eventually they'll send you something like this:
    Spread the Word!
    Tell all your friends, family, blogs, forums about this page!






    VIP PLUS is officially open
    Hidden Content



    List of VIP mod and hacks:
    Hidden Content





    If my mods need updating --> PM me


    If you like my work, you can donate. Hidden Content Thank you! Hidden Content


    My Skills:
    Spoiler Alert!
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    dash2k8 (11-03-2017)

  3. [FFBE] How to get unsuspended
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  4. #61  
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    I gave up on it after getting the reversal e-mail. First they say they are restoring than they said screw you. so I torpedoed my reviews on all their stores. best I can do after the awful customer service. We gave them a second chance after the hack but they wouldn't give us one. seems fair.
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  5. #62  
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    You can ask refund to App Store if you buy some packs
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  6. #63  
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    I just asked if they can unlink my FB account to the suspended FFBE account and they said NO!!! Once linked it cannot be unlinked?! Which now means I have to create a new FB profile just for the sake of playing again. I can't be a**ed right now to start from scratch and so will wait for ticket injection again *hint hint*
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  7. #64  
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    yea they rly don't like unlinking fb accounts from ffbe accounts. I have 4 fb accounts because I accidentally used my actual fb account as the dummy account when i was rerolling on release week. 2 dummy and 1 main, and 1 new one i made for the account with my injected tickets lol.
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  8. #65  
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    Dear Player,

    Thank you for contacting us and we apologize for the late response.

    Regarding your query, Our team has decided to permanently banned your account due to the following violations stipulated in our EULA

    [About using 3rd-Party Software programs]
    (l) use or distribute “auto” software programs, “macro” software programs or other “cheat utility” software program or applications;

    D. Availability of Services and Content. We may immediately suspend or terminate the availability of the Services and Content (and any elements and features of them) for any reason, in our sole discretion, without advance notice or liability. We further have the right to obtain, without notification to you, information from your computer and software, including without limitation, your computer's random access memory, video card, central processing unit, hard drive(s), and any other storage devices to assist our efforts in policing users who may develop and/or use "hacks" or "cheats" to profit or to gain advantage over other users. Information obtained under this Section will only be used for the purpose of identifying persons or entities not in compliance or believed by us to not be in compliance with these TOS.

    For more information about FFBE's End-User License Agreement, click kindly visit the link below

    They just sent me this after I opened a new ticket. I think I'm gonna try 1 more time before I give up.
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  9. #66  
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    They ban me definitely... what can I do now ?
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  10. #67  
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    Quote Originally Posted by Protoman View Post
    They ban me definitely... what can I do now ?
    Either using another account or to stop playing as there isnt much else you can do.

    The only exception is if your ban is not related to the latest ban wave (the one that happened a few weeks ago), in which case if you appeal they will give you a second chance.
    Last edited by Alvarito; 11-15-2017 at 01:43 PM.
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  11. #68  
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    I think that was related to the ban wave
    I wonder if a Unbanned service can be created ?
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  12. #69  
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    I contacted them again with my previous messages, in which they guranteed to unban me and now they tell me its permanent twice ! WTF, what to do now, I oponed a new ticket now with screenshots and quotes from the conversation to see what helps... some support people there have to be dicks... they already said they lift the suspension and now change their mind?

    edit: they replied again and said that they lift the suspension was from the investigation team and the permanent suspension is from the higher team... so I guess nobody will get unbanned and they just lied the shit out of us.
    Last edited by som93-UG; 11-16-2017 at 03:15 PM.
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  13. #70  
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    how come everyone got so many emails from them. i only got one and still waiting for whatever results the investigation team comes up. did you keep emailing them about the status or something?
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  14. #71  
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    Surprisingly ... I did all the service masterj offered ... and I’m not banned .. got 0 10+1 during that ban wave maintenance.
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  15. #72  
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    Say goodbye to my Exvius with my FB Account, GUMI still insisted to banned my account
    what can i say, my happiness for opening 100+ ticket injection is just for 1 week, then *bam* Your Account is Suspended.
    I want to restart the game and play the game from beginning, using VIP Plus again. but my money is still not recovering from the last time i bought ticket injection.
    *cough* Gimme discount maybe Mr-J *cough*
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  16. #73  
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    Quote Originally Posted by andryristian View Post
    Say goodbye to my Exvius with my FB Account, GUMI still insisted to banned my account
    what can i say, my happiness for opening 100+ ticket injection is just for 1 week, then *bam* Your Account is Suspended.
    I want to restart the game and play the game from beginning, using VIP Plus again. but my money is still not recovering from the last time i bought ticket injection.
    *cough* Gimme discount maybe Mr-J *cough*
    Sorry to say but ticket/TMR injection service (anywhere) isn't happening anytime soon, at least not for GL. The recent perma-banwave that hit was a heavy one and GUMI has their eyes on 10+1 ticket injections/counts, including regular ticket injections. Sad to say but NO ONE (who got caught during the banwave) is ever getting their account back, including me. 10+1 tickets were a curse that looked like a blessing. Goodbye Nyx, Ayaka and Veritas of Light...

    In due time these services will (may?) come back once GUMI lowers their trigger happy ban hammer arm, to prove to everyone that they have the power of fear and money sucking *roll my eyes*. And if a team of hackers/injectors reassemble their forces to reopen these kind of businesses.

    On the brightside though, there are other methods to get units. And, other ways to get starter accounts if you are going to play again. I got a new account and am using MasterJ's modded APK to burn through some early missions and trials.
    Last edited by Superpat3; 12-07-2017 at 05:21 AM.
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  17. #74  
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    i guess i must give up mu old account and start a new account maybe, i did ask them that could transfer my purchase bundle to new account as i think it was my purchased property and sadly, they said they do not have the option to do it lol^^. Does anyone come across to get refund from purchased from apple apps store?
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  18. #75  
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    Has anyone unbenned from gumi ?
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